Welcome to the website of ivisaNow.com (“ivisaNow”, “we”, “us” or “our”). This Privacy Policy (the “Policy”) describes how we collect, use, and disclose the information we collect from our websites, our travel visa and other online services (collectively with the website, the “Services”), and information we collect offline.
Before using the Services or otherwise providing us with information, please carefully review this Policy. By accessing or using any part of the Services, or otherwise providing us with information, you acknowledge the applicability of this Policy.
1. Information We Collect
We may collect information in different ways, such as when you provide information directly to us, when we passively collect information from you, such as through a browser or device, or from third parties.
1.1. Information You Provide Directly to Us
We may collect information from you when you provide such information directly to us, such as in the following situations:
- When you contact us with inquiries;
- When you respond to one of our surveys;
- When you register for access to our Services, or use or purchase certain of our Services like applying for travel visas;
- When you otherwise communicate with us, including through our support channels (email, online chat, or phone);
- When you request certain features (e.g. newsletters, updates); or
- When you otherwise provide us with information.
Information we request from you may depend on how you use our Services; for example, the type of information we request you provide to us may depend on the type of travel visa you request and local governmental requirements. The information you provide directly to us may include, but is not limited to the following about you or others:
- Name
- Phone number
- Travel details, such as arrival date, port of arrival, reason for travel
- Address
- Date of birth
- City and country of birth
- Citizenship
- Gender
- Passport information, such as a passport number, issue and expiration date, photo, and place of issue
1.2. Information That is Passively or Automatically Collected
We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. As described further below, we may collect and analyze information such as (a) IP addresses, general location information (e.g. inferred from an IP address), unique device identifiers, IMEI and TCP/IP address, and other information about your computer or device(s), browser types, browser language, operating system, mobile device carrier information, the state or country from which you accessed the Services; and (b) information related to the ways in which you interact with the Services, such as: referring and exit web pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about the use of the Services, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. For example, we and/or our vendors may collect mouse movements and how you scroll through our website, but we do not collect keystroke data. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
2. Our Use of Your Personal Data and Other Information We Collect
We may use the information we collect from and about you for the following purposes:
* For the reasons for which the information was provided
* To provide the Services
* To respond to your questions and other inquiries
* To request your feedback
* To communicate with you about transactions initiated with us
* To improve the Services or develop new products and features
* To contact you with advertising, surveys, or other information that may be of interest to you
* To personalize the Services
* To enforce the legal terms that govern your use of the Services
* To protect ivisaNow, our employees, or third parties
* To administer and troubleshoot the services
3. We Will Not Disclose Personal Information to Third Parties without Your Permission
All personal data submitted on our website will be used for processing the eVisa by ivisaNow Service Team only. Be assured that we will not disclose personal Information to third parties without your permission. Once the service is completed, the eVisa is sent to the applicant, and all the private information and record will be transferred to our customer storing profile. ivisaNow Service Team uses e-mail to notify you of the changes in the status of your visa applications, changes in the database or our website, new services, features, or promotions.
4. Security
We have implemented administrative, technical, and physical security measures to protect against the loss, misuse and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since, despite our efforts, no Internet and/or other electronic transmissions can be completely secure.
5. Changes to this Policy
We reserve the right to change this Policy at any time including to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Please check this page periodically for changes. Your continued use of the Services following the posting of changes to this Policy will mean you accept those changes.
6. Contact Us
You may contact us at ivisanowexpert@gmail.com with questions about this Policy.
